Legal Documents

Aqa99 Terms & Conditions — Please read before using the platform.

Please read these Terms & Conditions carefully before registering an account or using any of our services. They constitute a binding agreement between you and aqa99.

Last Updated: January 2026
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Introduction

By using the aqa99 website or mobile app, you agree to these Terms & Conditions. This document establishes a legal relationship between you and the aqa99 platform.

We want every user to engage with the platform in an informed way. These terms are written in plain, accessible language so anyone can understand them without getting lost in legal jargon. If anything is unclear, please reach out to the aqa99 support team.

Warning

This platform is strictly for individuals aged 18 and above. No one under the age of 18 is permitted to use aqa99.

1

Account Registration & Eligibility

Opening an account on aqa99 requires meeting certain basic eligibility criteria. These requirements are in place to ensure the platform's security and legal compliance.

1.1 Age Requirement

You must be 18 years of age or older to register on aqa99. To verify your age, aqa99 may request a copy of your national ID or passport at any time.

1.2 Single Account Policy

Each individual may only create one account. If a person is found to hold multiple accounts, aqa99 reserves the right to close all of them and forfeit any associated balances.

1.3 Accurate Information

All information provided during registration must be accurate and truthful. Accounts created with false information may be closed at any time.

  • Provide your correct name, address, and date of birth
  • Use an active mobile number
  • Provide a valid email address.
  • Keep your password private and do not share it with anyone.
2

Deposit & Withdrawal Terms

Aqa99's payment system relies on local mobile banking services in Bangladesh. All financial transactions are processed through secure, encrypted channels.

2.1 Deposit

  • Minimum deposit amounts are listed on the platform.
  • Instant deposits are available via Mobile Banking, Nagad, and Rocket
  • After a deposit, your balance is typically credited to your account within a few minutes.
  • Deposits from third-party accounts are not accepted.

2.2 Withdrawals

  • Withdrawals are available to verified accounts only.
  • The withdrawal method must match the deposit method used.
  • Separate terms apply for withdrawals from bonuses
  • Aqa99 may place a hold on withdrawals if fraud is suspected.

aqa99 may request additional documents to verify your identity at the time of withdrawal. This is a necessary step taken for your security.

Our Core Commitment

Secure Transactions

All transactions on aqa99 are protected by SSL encryption. Your financial information is completely secure.

Transparent Terms

No hidden charges. All terms and fees are communicated clearly upfront.

Fast Payments

Withdrawal requests are typically processed within 24 hours.

24/7 Support

For any issues, aqa99's Bengali support team is available 24/7 to assist you.

Fair Play

All games on aqa99 are powered by fair and impartial algorithms.

Responsible Gaming

We provide responsible gaming tools and limit-setting options to help keep our users safe.

3

Betting & Gaming Policy

Certain rules apply when placing bets and playing games on aqa99. These rules apply equally to all users.

3.1 General Betting Rules

  • Bets cannot be placed if there is insufficient balance in the account.
  • Confirmed bets cannot be cancelled.
  • Bets left incomplete due to a technical error will be considered void.
  • Stakes will be refunded if a match is abandoned

3.2 Odds Changes

Odds on aqa99 may change in real time. The odds displayed at the time a bet is confirmed are considered final.

3.3 Prohibited Activities

  • Placing bets using bots or automated software is strictly prohibited
  • Using multiple accounts to claim bonus benefits is not permitted.
  • Accessing another user's account is strictly prohibited.
  • Exploiting technical glitches on the platform is strictly prohibited.
4

Bonuses & Promotions

Aqa99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which will be communicated at the time the bonus is issued.

4.1 Wagering Requirements

Most bonuses come with a wagering requirement, meaning you must wager the bonus amount a specified number of times before you can make a withdrawal.

  • Bonus validity is typically 30 days
  • Unused bonuses will be forfeited once they expire
  • Bonuses may only be valid for certain games or markets
  • Claiming bonuses multiple times from the same phone number or device is not allowed.
Keep in Mind

Aqa99 reserves the right to modify or cancel any promotional offer at any time. Full terms and conditions for each bonus can be found on the relevant promotion page.

5

Account Suspension & Closure

Aqa99 may temporarily suspend or permanently close a user's account under certain circumstances.

5.1 Grounds for Account Suspension

  • Registering with false or incomplete information
  • Creating multiple accounts
  • Suspicious fraudulent activity
  • Harassing or attempting to harm other users
  • Use of bots or automation software

5.2 Closing Your Account

Users may close their account at any time. Please withdraw your balance before doing so — reclaiming funds from a closed account can be complicated.

As part of its responsible gaming commitment, aqa99 also offers a self-exclusion feature, allowing users to take a break from the platform for a set period of time.

6

Privacy & Data Protection

Aqa99 takes the protection of users' personal information very seriously. Your data will never be sold or unnecessarily shared with third parties.

  • Information collected during registration is used solely for the purpose of providing our services.
  • Information may be disclosed to authorities when required by law.
  • Cookies and tracking technologies are used to improve the user experience.

Visit aqa99's Privacy Policy page for more details.

7

Limitation of Liability

Aqa99 strives to provide uninterrupted service, but some situations may arise that are beyond the platform's control.

  • Aqa99 is not responsible for any losses caused by internet connectivity issues.
  • Aqa99 is not responsible for delays caused by third-party payment services.
  • Service may be disrupted in the event of a natural disaster or other unforeseen circumstances.
  • Temporary downtime during maintenance is normal
8

Right to Amend Terms

Aqa99 reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any changes.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. We recommend checking this page regularly.

If significant changes are made to the terms, aqa99 will notify users via email or platform notification.

Quick Reminders

Always keep these important points in mind before using aqa99:

  • No one under the age of 18 is permitted to use this platform
  • Only one account per mobile number or device is permitted.
  • Read the wagering requirements carefully before using any bonus
  • Complete identity verification before making a withdrawal.
  • If you encounter any issues, contact aqa99 support immediately
  • Play responsibly and stay within your set budget.

You've read the terms — now get started

Got a handle on the rules? Open an account now and start gaming safely.

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